Frequently Asked Questions
Everything you need to know about our products and services.
How long does shipping take?
Standard shipping typically takes 3-5 business days within the continental United States. International shipping times vary by location, usually ranging from 7-14 business days.
What is your return policy?
We offer a 30-day return policy for all unused items in their original packaging. Simply contact our support team to initiate a return and receive a prepaid shipping label.
Are your products covered by a warranty?
Yes, all Gluegun hardware comes with a 1-year limited warranty against manufacturing defects. This does not cover damage caused by misuse or normal wear and tear.
Which payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How can I track my order?
Once your order has shipped, you will receive an email notification containing a tracking number and a link to monitor your package's progress in real-time.
Do you offer bulk or wholesale discounts?
Yes, we offer special pricing for bulk orders and professional contractors. Please reach out to our sales department via the contact form for a custom quote.