Returns & Exchanges
At Gluegun, we want you to be completely satisfied with your purchase, which is why we offer a 30-day return policy for most items in their original condition. If your order doesn't meet your expectations, our streamlined process ensures a quick and hassle-free resolution.
Initiate Your Request
Visit our online Returns Portal and enter your order number and email address to select the items you wish to send back.
Prepare the Package
Securely pack the items in their original packaging, ensuring all tags and accessories are included to prevent damage during transit.
Affix Shipping Label
Print the prepaid shipping label provided via email and attach it clearly to the outside of your return parcel.
Receive Your Refund
Once our warehouse inspects the returned goods, your refund will be processed to your original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing